Faulty, damaged or incorrect items
If anything arrives faulty, damaged or not as ordered, contact us within 7 days of delivery at production@racecargraphics.uk or 01603 987222, with your order number and photos. Please don't fit graphics you think are faulty.
We'll reprint or replace the item free of charge, or refund you if you prefer. If we need the item back, we'll tell you how to return it and cover the return postage.
Made-to-order graphics
Vehicle graphics are made to your vehicle, colours, wording and design choices. Because they are personalised, the 14-day cancellation right for online orders doesn't apply to them, so we can't accept returns of made-to-order graphics if you change your mind.
If you need to change or cancel an order, contact us as soon as possible: if production hasn't started we'll do our best to help. Please check your vehicle details and approve artwork carefully, as graphics are produced exactly as approved.
Stock items: cancelling within 14 days
For items that aren't made to order (such as application kits and tools), you can cancel within 14 days of delivery without giving a reason. Tell us at production@racecargraphics.uk or 01603 987222, then return the items, unused and in their original packaging, within 14 days of telling us.
You pay the cost of returning items you've changed your mind about. We refund the price of the items and the standard delivery charge within 14 days of receiving them back.
How refunds are paid
Refunds go back to the card or payment method you used (including Klarna). Your bank may take a few working days to show it.
Fitted graphics
If we fitted your graphics and there's a problem with the fitting, contact us and we'll arrange to inspect and put it right. See our terms and conditions.
Last updated 27 October 2026.